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Program Associate

Category: Administrative Staff
Foundation/Organization: Lucile Packard Foundation for Children's Health
Location: Palo Alto
Date Posted: 05/16/2017

The Program Associate provides high-level support for a range of Programs and Partnerships activities, primarily assisting in grant-related activities related to improving systems of care for children with chronic and complex health conditions. In addition, the Program Associate will assist in communicating the foundation’s work to external audiences, and engaging with others within and outside the Foundation to achieve the foundation’s goals.


Under the supervision of the Senior Editorial Director, the essential duties of the Program Associate include:


  • Supports staff in grants-related activities as assigned, which may include drafting requests for proposals, monitoring project assessment and evaluation, conducting research, preparing reports and presentations, and other projects.
  • Provides support for two grantmaking areas within the program for children with special health care needs, and collaborates with the Senior Editorial Director to coordinate dissemination of grant products.

Editorial and Communications

  • Manages production of the department’s bi-weekly newsletter regarding issues relevant to children with special health care needs. Responsibilities include writing and editing content, conducting research to ensure coverage of key news, and managing timely dissemination, in partnership with the Senior Editorial Director.
  • Develops and implements social media strategy for the Foundation’s work regarding children with special health care needs, including conducting research about current events regarding the program area of interest; drafting, editing, and scheduling content to be posted; and engaging with the Foundation’s audience.
  • Participates in communications and external relations activities, including assisting in constituent relationship management; preparing reports for publication; assisting the communications team in dissemination of materials and outreach; and representing the Foundation and Department at external events.


  • Recommends new approaches, procedures and processes to effect continual improvements in efficiency of Department and services performed.
  • Regular and predictable attendance is an essential requirement

NOTE: We are a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will change from time to time in accordance with LPFCH’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.



  • Bachelor’s Degree or equivalent experience


Skills and Experience Required

  • 2 years’ related work experience
  • Experience in social media and online content management
  • Proficiency with Word, Outlook, Excel, PowerPoint
  • Experience writing and editing health related material
  • Highly organized with meticulous attention to detail
  • Demonstrated ability to produce error-free work when performing a variety of functions such as typing, text editing, data entry, file management, and calculations is required
  • Excellent verbal and written communication skills, including ability to communicate directly and effectively with others
  • High level of productivity, initiative, and excellent judgment
  • Ability to handle multiple projects simultaneously in a fast-paced and busy environment
  • Demonstrated ability to work collaboratively with a diverse staff; strong team player with recognized leadership capacity and excellent interpersonal skills
  • Tactfulness, flexibility, and creativity are essential in working with diverse population groups (constituents, physicians, faculty, staff, vendors, etc.)
  • Proven ability to be resilient and adaptable in the face of changing priorities
  • Must be able to work well under the pressure of deadlines, be able to handle several projects simultaneously, and be able to shift priorities as needed.
  • Demonstrated ability to complete assignments in a timely manner.
  • Self-motivation with the flexibility to work independently or on a team.
  • Ability to exercise good judgement and handle confidential and sensitive information with the utmost discretion.
  • As a Foundation representative to external audiences, must present a professional appearance and demeanor.
  • A genuine interest in interest in improving the health and well-being of children


  • Familiarity with constituent management database software
  • Previous experience working in a non-profit organization
  • Understanding of the grant-making process
  • Experience presenting data and information to large and small groups


The physical requirements described here are representative of those that are typical in our work environment (with or without accommodation) and may not apply to every position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to sit, talk, and hear. The employee is frequently required to use head and neck in a static position, twisting, and looking in all directions to include up and down.

The employee is frequently required to stand, walk, use whole hand to include fine finger dexterity, reach with hands and arms and crouch.

The employee may occasionally be required to lift and move up to 15 pounds.

Specific vision abilities that may be required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Typical job duties that may require the above physical abilities include:

Conducting presentations while seated or standing, walking to meetings, sitting at a desk, participating in business conversations, filing or retrieving files, reports and books from desks, cabinets, overhead shelves and low drawers, opening and closing drawers, cabinets and doors, Using a PC mouse and keyboard, viewing PC screens and focusing between reading materials and the PC screen, engaging in business writing, reading business related materials, viewing visuals for meetings and interpreting report data by color, answering and operating a telephone manually or using a headset, operating business machines to include telephones, PC’s printers, copiers, mailing equipment.


The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee will be exposed to mild stress levels associated with the performance of the job duties described above. There may be extended periods of computer and telephone use while performing job duties and some deadline pressure. Employee will be intermittently seated, standing and/or walking during the course of a normal business day. Some local travel using the employee’s own vehicle or other mode of transportation is required. Some long distance travel may be required.

While the noise level in the work environment is usually low to moderate, as with most work environments employees will be exposed to routine office noise including office machines, phones, conversations between employees and/or constituents and visitors in the general office open spaces, offices, conference rooms, on phones and in break rooms.

As with any office environment, inside office temperatures may fluctuate and although we use Cal OSHA standards for temperature control, not all employees may find the temperature in their work area to be what they would prefer. Employees should dress appropriately for the temperature in their work area.

Our work environment consists of offices and cubicles, some of which are shared by two or more employees. Office and cubicle assignments change from time-to-time and employees should not expect that any assignment is permanent.

***The above statements reflect the general details necessary to describe the principle functions of the position described and shall not be construed as a detailed description of all work requirements that may be inherent in the position. Other work may be assigned ***

The Lucile Packard Foundation for Children’s Health is an equal opportunity employer and as such is committed to equality of opportunity for all its employees. Reasonable accommodation will be considered for employees requiring such to perform the essential functions of this position.


The compensation and benefits at the Lucile Packard Foundation for Children’s Health are very competitive and among the best in the industry. We value and support life and work balance and encourage and support our employees in seeking opportunities to enhance their careers through ongoing development of their skills and abilities.


Apply online by submitting a cover letter and resume.

Lucile Packard Foundation for Children's Health

400 Hamilton Avenue, Suite 340

Palo Alto, California 94301

Fax (650) 498-7738

The Lucile Packard Foundation for Children’s Health is an equal opportunity employer. Women, minorities, veterans and persons with disabilities are encouraged to apply.


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