Program Associate

The Program Associate supports the National Director of Population Health and Health Equity Leadership in the effective planning and execution of the Fund’s Health Policy Leadership priorities including its Emerging Leaders Program for mid-and-early-career state and local health policy leaders, its Milbank Fellows Program for senior leaders, and the Milbank State Leadership Network. The Associate also helps improve the effectiveness of other MMF programs and network management activities, through research and evaluation activities and the use of Salesforce and other technology. The Associate provides other administrative support as needed.

This is a hybrid position with 1-2 days a week in office expected, though remote work is a possibility. Periodic (about six times/year) travel to in-person meetings with constituents is expected.

The salary range is $75,000-80,000. The Fund offers comprehensive benefits package that includes health insurance, 401k retirement plan with employer match, disability, life insurance, and 21 vacation days.

Specific Responsibilities

1. State Health Policy Leadership Program Management (estimated to be 70% of time)
   • Supports the National Director of Population Health and Health Equity Leadership in effective planning and execution of programmatic activities related to the Fund’s three
     health policy leadership development programs.
   • Helps project-manage the Emerging Leaders and Milbank Fellows Programs annual recruitment by establishing and managing deliverables, timelines, and progress to goals.
   • Provides ongoing coordination of internal and external communications about the leadership programs among MMF staff, Emerging Leaders and Milbank Fellows Program cohorts, consultants, and other stakeholders.
   • Helps oversee and manage the work of MMF consultants retained for these programs.
   • Assists National Director with all aspects of Milbank State Leadership Network, including communications, relationship management, issue identification, and program planning, development, and execution.
   • Engages with MMF consultants, constituents, and network members in support of program activities and represents the Fund in ways consistent with MMF values.
   • Administers aspects of the programs as necessary, including
     • Creating and managing campaigns in Salesforce
     • Composing network newsletters and other correspondence
     • In-person and virtual meetings scheduling, preparation, and facilitation
     • Planning and executing event evaluations
2. Program Research and Evaluation (15%)
   • Assists Fund program officers on specific research and evaluation projects to improve program elements and work products. Summarizes work as necessary in reports and presentations.
3. Customer Relationship Management and Technology Support (15%)
   • Works with National Director and program officers to identify ways to use technology (including but not limited to Salesforce, Campaign Monitor, Infogram, Adobe, and SurveyMonkey) to improve the effectiveness of the Fund’s network management activities, consistent with the Fund’s network management handbook, which lays out principles and practices for the Fund’s work with communities of health policy practice.
   • Advises rest of team on development of technology applications for specific events and campaigns.
   • Serves as the primary Salesforce Administrator for the organization. Manages Salesforce users, groups, specific campaigns, and reports. Provides global maintenance of Salesforce (data audits, data backups). See www.salesforce.com.
   • Assists in the training of new users and ongoing support across the organization.
   • Attends webinars, networking events, workshops, as needed to gain skills.
4. Performs other duties as assigned by the National Director.

Experience and Qualifications

• Master’s degree in public health; or master’s degree in public policy or public administration with a health care focus; or equivalent work experience.
• Demonstrated interest in health policy.
• Commitment to the mission, vision, and values of the Fund.
• Excellent writing and interpersonal communications skills, and the ability to work with and respect people of different cultures and viewpoints.
• Strong qualitative analytical skills.
• Ability to operate efficiently, multi-task, and work independently.
• Excellent logistical, organizational, and prioritization skills
• High attention to detail and follow-through.
• Ability to work under pressure on occasions.
• Team player – ability and willingness to identify needs and pitch in.
• Proficiency in Microsoft Office Suite and Google applications
• Experience with Salesforce or another CRM tool strongly preferred.
• Experience with website, marketing, and social media platforms preferred.

Application Process

To apply for this position, please submit a cover letter and resume to cambridge@milbank.org by April 30, 2023.

The Milbank Memorial Fund is an equal opportunity employer. We are committed to building a diverse staff and strongly encourage applications from candidates of color.

Date Posted

03/14/2023

Closing Date

04/30/2023

About the Organization

The Milbank Memorial Fund works to improve population health and health equity by collaborating with leaders and decision makers and connecting them with experience and sound evidence. Founded in 1905, the Fund engages in nonpartisan analysis, collaboration, and communication, with an emphasis on state health policy. It does this work by:

• Identifying, informing, and inspiring current and future state health policy leaders to enhance their effectiveness.
• Convening and supporting state health policy decision makers to advance strong primary care, healthy aging, and sustainable health care costs.
• Publishing high-quality, evidence-based publications and The Milbank Quarterly, a peerreviewed journal of population health and health policy.

Contact

Gail Cambridge <cambridge@milbank.org>