Reflections on the Health Care System

Dr. Don Berwick, President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, has focused on quality and health care for four decades. He has long been an advocate for the Triple Aim: improving patient experiences, reducing costs of care, and improving the health of populations. On this webinar, Dr. Berwick shared his latest reflections on the future of quality improvement. He discussed what’s at stake, possible directions forward, opportunities for leadership, and the importance of keeping sight of the long-term vision of optimizing health care system performance.