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Tools that Heal: Core Competencies for Frontline Complex Care Providers

May 11 from 2:00 – 3:00 p.m. ET

Cosponsored with Grantmakers In Aging

Complex care is a growing field that seeks to improve health and well-being for people with complex health and social needs—those who have multiple, chronic physical and behavioral health conditions combined with social barriers such as homelessness and unstable housing, food insecurity, and lack of transportation that are exacerbated by systemic problems such as racism and poverty. Complex care aims to serve people with complex needs in meeting their own health and well-being goals by coordinating or integrating a wide range of services and supports. While there is growing awareness that complex care has its own foundational knowledge, skills, and attitudes, to date the field has not named or defined a comprehensive set of core competencies.

Developed by the Camden Coalition’s National Center for Complex Health and Social Needs, the newly released Core Competencies for Frontline Complex Care Providers standardizes and elevates the special skills and abilities that the frontline workforce exhibits each day in serving those with complex health and social needs. In this webinar, Grantmakers In Aging and Grantmakers In Health discussed the development of these core competencies, recommendations for strengthening the complex care field, and opportunities for health and aging philanthropy to support complex care providers. Speakers included Dayna Fondell, Mark Humowiecki and Carter M. Wilson of National Center for Complex Health and Social Needs, Camden Coalition of Healthcare Providers and Susan Mende of Robert Wood Johnson Foundation.