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As noted in the Institute of Medicine’s seminal report Crossing the Quality Chasm: A New Health System for the 21st Century, “health care today harms too frequently and routinely fails to deliver its potential benefits.” For over a decade, foundations have been showcasing to the field that improving health care quality is both needed and possible. GIH recognizes that this work is now an integral part of the health reform law and that bridging the “quality chasm” will require change at all levels of our health care system.

Contact Ann McMillan for more information about our programming in this area.

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Issue Spotlight

April 2017

A new NYSHealth-funded report by Manhattan Institute assesses if patient-generated website reviews and ratings on social media correlate with objective quality measures for New York State hospitals. The report finds that user-generated ratings of hospitals in New York State do align with more objective quality measures and that Yelp star ratings can be a valid proxy, providing free, accurate, and easy-to-understand quality indicators for hospital care.

April 2017

The majority of Californians rely on their employers for health insurance, but these benefits continue to shrink as the cost to workers continues to rise. A new report on the topic presents data compiled from the 2016 California Employer Health Benefits Survey. The California Employer Health Benefits Survey is a joint product of the California HealthCare Foundation (CHCF) and the National Opinion Research Center (NORC) at the University of Chicago.

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